Asisco Automotive has been using the ICas computer system
for more than 20 years for accounting, inventory, and accounts receivable
purposes.
·
The system is limited to use by several
employees. If these employees are not
available for work the point-of-sales cannot be maintained.
·
With limited amount of hardware systems
available in breach in system or complications will cause the company to stop
operations or reduce operations to a minimum.
·
The ICas
system has proven to be effective and efficient however, the complacency and
failure to re-evaluate other systems has caused complacency. The recommendation is to research other
companies and offer cross-training to all or most
employees is a recommendation.
Second, they
should not limit E-commerce to a particular field,
·
Facebook is the only E-commerce platform
·
More systematic and time managed (annually)
analysis of customers base should be identified and e-commerce should reflect
the need. beforehand
·
As more
social networks are available and users fluctuate a forecast indicating how
many Facebook users vs. other network users can match the consumption
conditions and their need for the company’s products and services.
·
find
other E-commerce that can help them to maximize the sales profit.
Third, they
using Excel and Access to keep track of the price changes, and they think it is
very useful method for them.
·
They should not be content with the present
conditions without research all aspects of the business’ mission as it is ever
changing.
·
Security systems and back-up systems must be
made available to better maintain the probability of losing information and
maintaining information that is vital to operations and management.
·
Having
set reliability on one system and limited computer resources and training the
company will continue to operate at an equilibrium, brake-even point, or gain
limited profit overall.
Finally, there
is stabilization in the customer base with an annual growth of approximately
3-6 percent. Recommendation for growth
would be to extend advertisement through User-Generated Content with an
employee hired to monitor activity. The
company may also benefit from micro-blogging in an effort to increase public
relations, relationship sales, and market research. With these recommendations profits and better
management of sales, marketing, product support, product distribution, and
advertisement should be positively affected in accordance to the company’s mission.
The company proves to have potential growth in cliental and
sales. However, the organizational
silos, with respect to the business and its information technology are with the
owner and his assigned managers or persons of trust based on the company being
family run and operated for the most part.
This observation can be considered a dysfunction within certain departments
within the business. The owner is
protecting his company and capital investments and profit gains by
micro-managing and personally controlling all information regarding sales.
An organizational silo in not necessarily the problem with
this firm as it is not duplicating data and services that are already
available. Money in not being wasted in
this sense however it is not be gained. Company wide information systems are
recommended and should not be difficult or impossible to acquired and maintain.
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